Top 10 Field Service management software

Important news about Field Service management software

2023. Limble raises $58M to track and maintain physical assets



In a universe where most things that need tracking rarely stay in one place long enough to actually be tracked, there exists Limble—a startup with the audacious idea that businesses really *ought* to know where their assets are, even if said assets seem intent on eluding digital connection at every turn. Limble recently raised a rather dizzying $58 million to prove that the archaic, lumbering world of unconnected, stubbornly analog assets can indeed be cajoled into cloud-based, computerized maintenance management systems—CMMS for those who like things acronymed and sounding much more high-tech than a standard clipboard. With Limble’s nimble (one might say “Limble”) software, businesses can now track every valve, bolt, and bafflingly ancient machine in a way that feels both thoroughly modern and pleasantly proactive, using carefully crafted schedules to ensure that each item gets its due attention before it throws a cosmic spanner into the works.


2021. Youreka Labs spins out with $8.5M to provide smart mobile assistant apps to field workers



Mobile field service startup Youreka Labs secured $8.5M in funding. Youreka Labs spun off into its own entity from its parent company Synaptic Advisors, a cloud consulting firm specializing in customer relationship management transformations with Salesforce and other AI and automation technologies. The company is developing intelligent robotic mobile assistants designed to help frontline workers perform their tasks more safely and effectively. This includes features such as guided workflows, intelligent forms and photo or video capture. Youreka is also integrated into existing Salesforce mobile applications like Field Service Mobile, allowing users to operate from a single mobile app.

2021. Field-service platform ServiceTitan raises $500M



In the vast and mildly absurd cosmos of startups, where valuations float like improbably large space whales, ServiceTitan has ascended rather spectacularly. Founded a mere eight years ago, it has surged to an astronomical $8.3 billion valuation—courtesy of some rather convenient gusts in the realms of homebuilding and energy efficiency, boosting its galactic bottom line. Today, ServiceTitan reigns over an empire of more than 7,500 clients who dispatch a veritable army of 100,000 technicians into the universe to carry out a heroic $20 billion in transactions, ranging from plumbing, air conditioning, and electrical work to the far less glamorous (but equally essential) arts of chimney sweeping, pest wrangling, and lawn care.


2021. Workiz raises $13M for productivity tools aimed at home services professionals



Workiz, which has created a platform to assist small businesses in the home services sector — including locksmiths, moving companies, large appliance repairs and others — with booking jobs, managing teams, maintaining communication with customers, invoicing them and also — drawing inspiration from the realm of knowledge workers — performing data analytics related to their jobs to enhance future business operations, has secured $13 million in funding. For comparison, a direct rival, Jobber, earlier this year closed a $60 million round after reaching 100,000 service professionals on its platform.


2021. BigChange raises $102M for a platform to help manage service fleets



BigChange, a U.K.-based startup that develops fleet management software to assist in tracking and dispatching tasks to mobile workers whose "offices" are typically vehicles, has secured a $102M funding round. The company has grown its business by leveraging technological advancements to create apps for field service technicians and the teams back at headquarters who oversee operations and manage their tasks. In the past, these workers might have relied on phone calls, paperwork and numerous additional trips between offices and job sites to handle operations.


2021. Jobber raises $60M for its platform for home service professionals



Imagine, if you will, a small but remarkably ambitious corner of the universe where Jobber resides—a platform that decided, quite sensibly, to take the chaotic world of home services professionals and give it a solid talking-to. With a fresh infusion of $60 million in funding (presumably after demonstrating it could handle schedules better than a Vogon bureaucrat), Jobber’s software helps lone-wolf plumbers, intrepid landscapers, and fearless electricians tackle their daily to-dos: booking appointments, managing accounts, billing customers, and even waving a digital megaphone to market their skills. Currently, Jobber is cheerfully aiding some 100,000 users scattered across 47 countries and 50 different service segments, proving that even plumbing and cleaning can be adventures worth organizing properly.


2020. Salesforce beefing up field service offering with AI



Salesforce is introducing some AI enhancements to its field service solutions that leverage this technology. For starters, the company unveiled Dynamic Priority. While humans can certainly prioritize a list of repairs, by allowing the system to determine priority based on factors like service agreement type or the urgency of the repair, it can organize appointments much more quickly, enabling dispatchers to focus on other duties. Additionally, Salesforce aims to provide customers with similar functionality to what they experience in a rideshare app, where they can track the driver's progress to their destination. The new Appointment Assistant app offers customers this feature, so they know when to anticipate the arrival of the repair technician.


2020. UpKeep raises $36M to help facilities and maintenance teams go mobile



In a galaxy of workplace maintenance not so far away, UpKeep, the mobile-first harbinger of operational harmony, has announced a whopping $36 million Series B funding round — which, by the way, is enough to keep quite a few lightbulbs lit and machines humming. The genius of UpKeep lies in its ability to track down maintenance workers wherever they might be—hiding behind an air conditioner, scaling the heights of a flickering office light, or communing with a cranky conveyor belt in a manufacturing plant. Because, naturally, every maintenance task is a dance of three cosmic entities: the hopeful requester, the long-suffering facilities manager, and the intrepid technician who, against all odds, must actually fix the thing.


2020. Zinier raises $90M to automate field service management



In a galaxy not so far away, there exists a peculiar little startup called Zinier, now clutching a fresh $90 million in funding, which, in startup currency, is approximately the same as being handed a hyperdrive and told to “go forth and automate.” Zinier’s grand quest is to jolt the sleepy realms of field service management, bringing electricity and telecom services into the future where manual labor and creaky legacy systems are replaced with sparkly new automation. It’s a sector populated by various titans, including Salesforce and Microsoft, who, like interstellar behemoths, own their own little pockets of the field service universe and dabble with products that promise similar magic. Oh, and then there’s ServiceMax, once scooped up by GE Digital for a tidy $915 million—pocket change when you’re that big, but enough to suggest that field service management might just be the next frontier.


2019. Field management software startup Workiz raises $5M



Workiz, a startup whose software assists field service professionals in managing their operations, announced today it has secured $5 million in Series A funding. Workiz was designed to offer field service companies a comprehensive suite of tools, including the ability to oversee interactions between technicians and customers, maintain detailed logs of client calls and texts, send reminders to clients, track advertising expenses and effectiveness and handle credit card transactions. Approximately 52% of field service companies still depend on pen and paper to run their operations, presenting a growth opportunity for Workiz. To facilitate the transition, Workiz offers complimentary onboarding support, which can be completed in just one or two days. The software integrates with QuickBooks or CSV files.