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Zoho CRM vs vtiger CRM
March 09, 2025 | Author: Sandeep Sharma
17★
Zoho CRM is an alternative online software for SMB that empowers organizations with a complete customer relationship lifecycle management software for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system.
5★
vtiger CRM is a community-driven, fully open source, CRM software with a worldwide community of developers and user. It includes modules to manage leads, sales opportunities, quotes, invoices, support tickets, knowledge base, inventory and more.
See also:
Top 10 CRM software
Top 10 CRM software
Zoho CRM and Vtiger CRM are, at first glance, remarkably similar creatures, much like two nearly identical alien lifeforms that have evolved on different planets but still insist on drinking tea at precisely 4 p.m. They both live in the cloud, though they occasionally make an appearance on on-premise servers, much like an eccentric uncle who refuses to text but will send handwritten letters. They automate workflows, manage emails and churn out reports with the quiet efficiency of a well-trained butler who somehow also knows your quarterly sales targets. Both are deeply devoted to the noble cause of helping small to medium-sized businesses organize their chaos, though their methods differ in ways that would make a bureaucratic philosopher weep with joy.
Zoho CRM, which first stumbled into existence in 2005 under the watchful eye of Zoho Corporation in India, is the kind of CRM that dreams of running empires. It has a fondness for integrating itself with everything Zoho makes, which is quite a lot, including books, desks and things that presumably keep the universe from collapsing into a paperwork singularity. It is priced in the modern fashion, meaning there are free bits, expensive bits and bits so deeply entangled in pricing structures that even advanced mathematicians develop a twitch when trying to unravel them. It also enjoys boasting about AI-driven features, which presumably allow it to anticipate your business needs before you’ve even had your morning coffee.
Vtiger CRM, on the other hand, first emerged in 2004, courtesy of a curious collaboration between the USA and India, possibly as part of a secret intercontinental experiment in business efficiency. It takes a more egalitarian approach to existence, offering both a cloud-based version and an open-source edition for those who prefer their software with a side of tinkering. Vtiger enjoys a particular fondness for customer support and helpdesk features, possibly because it believes businesses spend most of their time apologizing to customers. It is also noticeably more welcoming to those who like to self-host their CRM, which is an admirable quality in a world increasingly obsessed with renting software by the month, like an overpriced flat in an intergalactic megacity.
See also: Top 10 CRM software
Zoho CRM, which first stumbled into existence in 2005 under the watchful eye of Zoho Corporation in India, is the kind of CRM that dreams of running empires. It has a fondness for integrating itself with everything Zoho makes, which is quite a lot, including books, desks and things that presumably keep the universe from collapsing into a paperwork singularity. It is priced in the modern fashion, meaning there are free bits, expensive bits and bits so deeply entangled in pricing structures that even advanced mathematicians develop a twitch when trying to unravel them. It also enjoys boasting about AI-driven features, which presumably allow it to anticipate your business needs before you’ve even had your morning coffee.
Vtiger CRM, on the other hand, first emerged in 2004, courtesy of a curious collaboration between the USA and India, possibly as part of a secret intercontinental experiment in business efficiency. It takes a more egalitarian approach to existence, offering both a cloud-based version and an open-source edition for those who prefer their software with a side of tinkering. Vtiger enjoys a particular fondness for customer support and helpdesk features, possibly because it believes businesses spend most of their time apologizing to customers. It is also noticeably more welcoming to those who like to self-host their CRM, which is an admirable quality in a world increasingly obsessed with renting software by the month, like an overpriced flat in an intergalactic megacity.
See also: Top 10 CRM software
