SugarCRM vs Zoho CRM

November 17, 2024 | Author: Sandeep Sharma
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SugarCRM
SugarCRM
SugarCRM is an alternative CRM system that is available in both open source and Commercial open source applications. Sugar's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting.
17★
Zoho CRM
Zoho CRM
Zoho CRM is an alternative online software for SMB that empowers organizations with a complete customer relationship lifecycle management software for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system.

See also:
Top 10 CRM software
SugarCRM and Zoho CRM are both CRM systems for automating sales, marketing and customer support and lead management workflows. They are available as cloud-based and on-premises solutions, offer mobile apps for on-the-go access and support integrations with popular third-party tools like Google Workspace and Microsoft 365.

But SugarCRM (available since 2004) is commercial open-source software for mid-size and enterprise-level organizations that need deeper customization. It provides advanced predictive analytics via AI for customer insights. The open-source community edition is available for developers.

Zoho CRM (2005) is primarily Indian SaaS service for small to medium business that need out-of-the-box affordable, scalable tool. It integrates with the suite of other Zoho products, such as Office, email and accounting software. Zoho CRM provides affordable entry-level pricing and freemium options.

See also: Top 10 CRM software
Author: Sandeep Sharma
Sandeep is a marketing expert with a wealth of knowledge in various domains: customer relationship management, social media management, advertising, search engine optimization, website building, Sandeep has established himself as a multifaceted professional. He honed his skills while working at Salesforce and Hubspot, where he gained invaluable insights into the industry. Now, as the proud owner of a small advertising consulting agency, Sandeep continues to provide innovative and effective strategies to businesses, helping them thrive in the competitive landscape of digital marketing. You can contact Sandeep via email [email protected]