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Kickserv vs ServiceMax
March 15, 2025 | Author: Sandeep Sharma
1★
KickServ provides you the best field service software that will help you manage leads, your team's schedule, invoices and more. We make service simple.
5★
ServiceMax delivers the future of field service, today. Its Field Service Management Software is powerful, easy-to-use, efficient, mobile, and collaborative. Imagine flawless field service. At ServiceMax, we help customers of all sizes perfect their service delivery process, drive revenue growth, and not just satisfy customers, but also delight them.
Kickserv and ServiceMax, despite their differences, share a common destiny: to ensure that people who fix things actually get to the right places at the right times, preferably without getting lost, electrocuted or causing minor explosions. They both have scheduling tools, dispatching systems and mobile apps that technicians can pretend to check while secretly playing a quick game of something vastly more entertaining. Each integrates with accounting software so that invoices may be issued with only a moderate amount of existential despair and both promise to improve customer service, though neither can do much about customers themselves.
Kickserv, established in 2006 in the United States, is the scrappy underdog, designed for small businesses that send plumbers, electricians and other heroic individuals to rescue homeowners from their own DIY disasters. It’s relatively affordable, offers a free tier for those who believe money is best spent elsewhere and focuses on keeping job tracking and invoicing simple enough that even a distracted golden retriever could probably manage it. Its integrations lean heavily on QuickBooks, because in the grand tradition of small businesses, if something works well enough, it’s best not to ask too many questions.
ServiceMax, on the other hand, arrived a year later in 2007, also in the United States and took one look at the small-business crowd before politely but firmly excusing itself. Aimed at massive enterprises that maintain medical devices, industrial machinery and other things that really shouldn’t break but occasionally do in spectacular fashion, it offers a full suite of asset-centric management tools, predictive maintenance and AI-driven insights, which sound terribly impressive if one knows what they mean. It’s built natively on Salesforce, which means it integrates beautifully into the kind of large corporate structures where meetings about meetings are a weekly occurrence and where someone, somewhere, is always writing a report that no one will ever read.
See also: Top 10 Field Service software
Kickserv, established in 2006 in the United States, is the scrappy underdog, designed for small businesses that send plumbers, electricians and other heroic individuals to rescue homeowners from their own DIY disasters. It’s relatively affordable, offers a free tier for those who believe money is best spent elsewhere and focuses on keeping job tracking and invoicing simple enough that even a distracted golden retriever could probably manage it. Its integrations lean heavily on QuickBooks, because in the grand tradition of small businesses, if something works well enough, it’s best not to ask too many questions.
ServiceMax, on the other hand, arrived a year later in 2007, also in the United States and took one look at the small-business crowd before politely but firmly excusing itself. Aimed at massive enterprises that maintain medical devices, industrial machinery and other things that really shouldn’t break but occasionally do in spectacular fashion, it offers a full suite of asset-centric management tools, predictive maintenance and AI-driven insights, which sound terribly impressive if one knows what they mean. It’s built natively on Salesforce, which means it integrates beautifully into the kind of large corporate structures where meetings about meetings are a weekly occurrence and where someone, somewhere, is always writing a report that no one will ever read.
See also: Top 10 Field Service software
