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Keap CRM vs Zoho CRM
March 15, 2025 | Author: Sandeep Sharma
9★
Keap CRM sales and marketing tools help you get more done with less work so you can grow your business.
17★
Zoho CRM is an alternative online software for SMB that empowers organizations with a complete customer relationship lifecycle management software for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system.
Keap CRM and Zoho CRM, it turns out, aren’t all that different in some ways. Both provide the marvelous power of automation for marketing and sales, ensuring that you can sit back and let the machines do most of the work while you attempt to remember whether you left the oven on. They come with customizable dashboards, integrations with other apps, and, of course, a mobile app so you can monitor everything on your phone as you sip coffee in the middle of nowhere. Both also have pricing plans for every conceivable size of business—small enough to fit into a briefcase or large enough to require its own office building.
Now, Keap CRM, which once went by the somewhat more dramatic name of Infusionsoft, caters primarily to small businesses and solopreneurs—those brave souls who start their business with nothing but a dream and a barely functioning laptop. It’s been around since 2001 and hails from the slightly less mythical land of Arizona. What makes Keap particularly charming is its focus on customer relationships, appointment scheduling and even e-commerce, because, naturally, when you think "CRM," you think about selling stuff too. It’s a one-stop shop for those who prefer to keep things a bit more intimate.
On the other hand, Zoho CRM is the slightly more ambitious cousin, aiming to serve small businesses to sprawling enterprises. Since 2005, this Indian-based solution has been flexing its muscles with AI-powered assistants (Zia, the robot that wants to help you sell things) and it’s an absolute pro at integrating with Google Workspace and Microsoft tools—because we all know that trying to manage a business without these is like trying to navigate a black hole with no map. It’s also highly customizable, making it the go-to for those who enjoy tweaking everything to perfection.
See also: Top 10 Marketing software
Now, Keap CRM, which once went by the somewhat more dramatic name of Infusionsoft, caters primarily to small businesses and solopreneurs—those brave souls who start their business with nothing but a dream and a barely functioning laptop. It’s been around since 2001 and hails from the slightly less mythical land of Arizona. What makes Keap particularly charming is its focus on customer relationships, appointment scheduling and even e-commerce, because, naturally, when you think "CRM," you think about selling stuff too. It’s a one-stop shop for those who prefer to keep things a bit more intimate.
On the other hand, Zoho CRM is the slightly more ambitious cousin, aiming to serve small businesses to sprawling enterprises. Since 2005, this Indian-based solution has been flexing its muscles with AI-powered assistants (Zia, the robot that wants to help you sell things) and it’s an absolute pro at integrating with Google Workspace and Microsoft tools—because we all know that trying to manage a business without these is like trying to navigate a black hole with no map. It’s also highly customizable, making it the go-to for those who enjoy tweaking everything to perfection.
See also: Top 10 Marketing software
