IBM BPM vs Salesforce

March 10, 2025 | Author: Michael Stromann
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IBM BPM
IBM BPM is a comprehensive Business Process Management Platform (BPM), providing full visibility and insight to managing business processes.
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Salesforce
Most-popular CRM. Easy collaboration. Proven cloud platform. Salesforce.com offers everything you need to transform your business into a Social Enterprise, so you can connect to customers and employees like never before. With no software or hardware to install, you're up and running—and seeing a positive impact on your business—quickly.

IBM BPM and Salesforce are, in a manner of speaking, two sides of the same slightly bewildering coin. Both exist to make businesses run more smoothly, which is a noble pursuit, much like trying to make a cup of tea that stays hot indefinitely. They provide automation, workflow management and cloud-based services, all in the hope that humans will one day do less work while still looking incredibly busy. Both can integrate with other systems, ensuring that no matter how convoluted your software landscape is, it will always find a way to be just a little more complicated.

IBM BPM, which materialized around 2005 in the United States, is the kind of system that appeals to people who enjoy the phrase "business process orchestration" and can say it with a straight face. It thrives in structured workflows, allowing companies to map out their operations like an overly detailed treasure map where ‘X’ marks "Optimized Efficiency" but somehow still requires several committee meetings to reach. Unlike its more cloud-committed counterparts, IBM BPM is willing to stay on-premises if necessary, presumably to haunt a server room in a corporate basement for eternity.

Salesforce, on the other hand, has been around since 1999, also from the United States and is primarily designed for people who prefer their automation with a side of sales pitches. It is fully cloud-based, which means that while you may never truly understand where your data lives, it will always be there, watching, waiting, analyzing your quarterly revenue. It comes with a built-in AI named Einstein, presumably because naming it after someone with a slightly less impressive IQ wouldn't have sold as well.

See also: Top 10 BPM Software
Author: Michael Stromann
Michael is an expert in IT Service Management, IT Security and software development. With his extensive experience as a software developer and active involvement in multiple ERP implementation projects, Michael brings a wealth of practical knowledge to his writings. Having previously worked at SAP, he has honed his expertise and gained a deep understanding of software development and implementation processes. Currently, as a freelance developer, Michael continues to contribute to the IT community by sharing his insights through guest articles published on several IT portals. You can contact Michael by email [email protected]