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Fider vs UserVoice
March 19, 2025 | Author: Sandeep Sharma
1★
Feedback portal that helps you build better products. Give your customers a voice and let them tell you what they need. Spend less time guessing and more time building the right product.
6★
Product feedback management software for growing SaaS companies. A single, centralized product feedback solution that gives you everything you need to gather, aggregate, analyze, and follow through on feedback from customers and internal teams.
Fider and UserVoice, at their core, serve the same grand purpose: giving humans the illusion that their feedback actually matters. Both let users submit their wildest ideas, upvote suggestions they’ll forget about tomorrow and bask in the distant hope that someone, somewhere, is listening. They also come equipped with graphs, analytics and integrations—because nothing says “we value your opinion” quite like a well-labeled pie chart.
Fider, however, takes a more minimalist approach, possibly because it was created in Brazil in 2017 and the developers sensibly decided that simplicity is the key to sanity. It’s open-source, meaning anyone with a laptop and enough caffeine can tinker with it endlessly. Startups and small businesses love it because it doesn’t try to overcomplicate things and developers enjoy its customization options—at least until they break something and spend three days wondering why nothing works anymore.
UserVoice, on the other hand, has been around since 2008, proudly waving its American flag and catering to enterprises that enjoy complexity almost as much as they enjoy endless meetings. It comes with all the bells and whistles, including sentiment analysis, customer segmentation and other features that sound impressive but mostly serve to make people nod sagely in PowerPoint presentations. Unlike Fider, it’s strictly a cloud-based service, ensuring that businesses always remain at its mercy for access, updates and the occasional, inexplicable downtime.
See also: Top 10 Self-Service software
Fider, however, takes a more minimalist approach, possibly because it was created in Brazil in 2017 and the developers sensibly decided that simplicity is the key to sanity. It’s open-source, meaning anyone with a laptop and enough caffeine can tinker with it endlessly. Startups and small businesses love it because it doesn’t try to overcomplicate things and developers enjoy its customization options—at least until they break something and spend three days wondering why nothing works anymore.
UserVoice, on the other hand, has been around since 2008, proudly waving its American flag and catering to enterprises that enjoy complexity almost as much as they enjoy endless meetings. It comes with all the bells and whistles, including sentiment analysis, customer segmentation and other features that sound impressive but mostly serve to make people nod sagely in PowerPoint presentations. Unlike Fider, it’s strictly a cloud-based service, ensuring that businesses always remain at its mercy for access, updates and the occasional, inexplicable downtime.
See also: Top 10 Self-Service software
