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Avaya vs Zoom
March 19, 2025 | Author: Adam Levine
21★
With Avaya platform that delivers rock-solid reliability and remarkable adaptability, you can support new collaboration capabilities, applications, and customer services immediately. Choose from more than 700 features and an ever expanding, customizable applications portfolio. Plus, count on unrivaled scalability and flexibility to support everything from click-to-dial video conferencing to sophisticated contact center systems, in locations from small branches to corporate headquarters.
36★
Zoom unifies cloud video conferencing, simple online meetings, and cross platform group chat into one easy-to-use platform. Our solution offers the best video, audio, and screen-sharing experience across Zoom Rooms, Windows, Mac, iOS, Android, and H.323/SIP room systems.
In a galaxy not so far from our own, two communication tools emerged from the digital ether, each attempting to make the virtual space a little less... silent. Both Avaya and Zoom offer a way for people to talk, chat and see each other through a screen, much like the ancient art of "phone calls" but with far fewer tangled wires and much more potential for accidental muting. These technologies promise to bridge the distance between people, letting them meet across space and time, albeit with the occasional awkward pause or unfortunate Zoom background mishap.
Avaya, however, is something of a grandmaster in the art of business communications. It emerged from the misty ruins of Lucent Technologies back in 2000 and has since been the preferred choice for those who enjoy complex, enterprise-level solutions with a touch of the traditional. It’s the go-to for organizations with sprawling communication networks, offering hybrid solutions that sound incredibly impressive, but require enough technical expertise to make one’s head spin faster than the lights on a dial-up modem. If you find yourself needing to set up a telephony system for an intergalactic call center, Avaya would be more than happy to oblige.
Then there’s Zoom, which, as of 2011, entered the stage like a much-needed breeze after a long meeting where nobody knew how to unmute. With a mission to simplify video calls, Zoom became the go-to for small businesses, schools and anyone who found themselves suddenly forced into remote work with little to no training. Born in the sunny climes of San Jose, Zoom offers one-click meetings and a delightful knack for keeping things as user-friendly as possible. It’s perfect for people who want to focus on actually communicating, rather than configuring a dozen settings just to get started.
See also: Top 10 Unified Communications software
Avaya, however, is something of a grandmaster in the art of business communications. It emerged from the misty ruins of Lucent Technologies back in 2000 and has since been the preferred choice for those who enjoy complex, enterprise-level solutions with a touch of the traditional. It’s the go-to for organizations with sprawling communication networks, offering hybrid solutions that sound incredibly impressive, but require enough technical expertise to make one’s head spin faster than the lights on a dial-up modem. If you find yourself needing to set up a telephony system for an intergalactic call center, Avaya would be more than happy to oblige.
Then there’s Zoom, which, as of 2011, entered the stage like a much-needed breeze after a long meeting where nobody knew how to unmute. With a mission to simplify video calls, Zoom became the go-to for small businesses, schools and anyone who found themselves suddenly forced into remote work with little to no training. Born in the sunny climes of San Jose, Zoom offers one-click meetings and a delightful knack for keeping things as user-friendly as possible. It’s perfect for people who want to focus on actually communicating, rather than configuring a dozen settings just to get started.
See also: Top 10 Unified Communications software
