Aloha vs Upserve

March 19, 2025 | Author: Sandeep Sharma
5
Aloha
NCR / Aloha, the best in class Point of Sale provider and market share leader, has the right Point of Sale hardware and software applications to meet the needs of national chain restaurants to single unit independent restaurants. NCR / Aloha POS systems are specifically designed for restaurants to improve operational efficiency, manage costs more effectively, and build sales consistently to give each NCR / Aloha POS user maximum profitability.
7
Upserve
Upserve provides a complete suite of Restaurant Management Software solutions for restaurant owners and managers who don’t want to spend their day digging through spreadsheets. Full-service restaurant POS – Breadcrumb by Upserve is easy to implement, easy for staff, with helpful reporting.
If you run a restaurant, chances are you need a POS system—unless, of course, your restaurant is one of those delightful places where customers bring their own food, cook it themselves and then pay you for the privilege of having used your chairs. In the grand universe of restaurant POS systems, Aloha and Upserve both exist to make your life easier while subtly reminding you that technology has a sense of humor. Both let you take orders, track inventory and peer into the arcane mysteries of sales data, all while ensuring that waitstaff can, at least theoretically, deliver the right food to the right table at the right time. They also integrate with various other software, meaning that if you’ve ever wanted your accounting program to know precisely how many hamburgers you’ve sold, today is your lucky day.

Aloha, the elder statesman of the two, has been lurking around restaurant counters since 1992, probably witnessing more bad first dates than any human ever should. It’s built by NCR, a company that understands cash registers so well it practically dreams in barcode scanners. Large restaurant chains adore Aloha, probably because it has a reassuring presence—like an old but sturdy coffee machine that never quite breaks but always smells faintly of something burning. It even keeps working when the internet doesn’t, which is handy if you happen to run a restaurant on a remote island or, say, in a location where the WiFi is powered by a hamster running on a wheel.

Upserve, by contrast, is the younger, data-obsessed sibling that arrived in 2009 under the name Breadcrumb before deciding that being named after croutons wasn’t the grand destiny it had in mind. It’s ideal for smaller restaurants, bars and cafes—the kind of places where the owner also functions as the bartender, accountant and occasional bouncer. Upserve enjoys peering deeply into sales trends, guest habits and other things you didn’t realize needed analyzing, all while giving you friendly nudges about customer loyalty and marketing. Eventually, Lightspeed bought it, because in the grand tradition of technology, everything must be acquired, merged or otherwise assimilated before it gets too comfortable.

See also: Top 10 Restaurant software
Author: Sandeep Sharma
Sandeep is a marketing expert with a wealth of knowledge in various domains: customer relationship management, social media management, advertising, search engine optimization, website building, Sandeep has established himself as a multifaceted professional. He honed his skills while working at Salesforce and Hubspot, where he gained invaluable insights into the industry. Now, as the proud owner of a small advertising consulting agency, Sandeep continues to provide innovative and effective strategies to businesses, helping them thrive in the competitive landscape of digital marketing. You can contact Sandeep via email sandeep@liventerprise.com