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8x8 vs Ooma
March 17, 2025 | Author: Adam Levine
15★
8x8 has a combined phone and contact center solution that can do it all: provide inbound and outbound calling, live agent chat, click-to-call, and live routing options. It’s a one-stop shop for all our needs.
8x8 and Ooma are both exceptionally clever at making sure you never have to actually speak to another human in person again. They whisk your voice across the internet with all the grace of a well-trained carrier pigeon, except faster, more reliable and significantly less feathery. Both come with a dazzling array of buttons, options and integrations designed to make your calls more productive or at least give you something to click on when you’re supposed to be paying attention in meetings.
8x8, being the older and more ambitious of the two, has taken it upon itself to cater to large businesses, corporations and anyone who enjoys the phrase “AI-driven analytics.” It comes with video conferencing, enterprise-grade call center tools and enough international deployment options to make you feel like a secret agent or at least a very important person with a lot of meetings in different time zones.
Ooma, on the other hand, prefers a simpler life, one filled with small businesses, home offices and people who just want a phone service that doesn’t require an engineering degree. It even offers a hardware-based home phone option, because sometimes the internet fails and people get nostalgic for the days when phones had actual buttons. It’s been around since 2004, which makes it the plucky underdog compared to 8x8, but it compensates by offering free VoIP for home users—because nothing wins hearts faster than the word “free.”
See also: Top 10 Business Phone systems
8x8, being the older and more ambitious of the two, has taken it upon itself to cater to large businesses, corporations and anyone who enjoys the phrase “AI-driven analytics.” It comes with video conferencing, enterprise-grade call center tools and enough international deployment options to make you feel like a secret agent or at least a very important person with a lot of meetings in different time zones.
Ooma, on the other hand, prefers a simpler life, one filled with small businesses, home offices and people who just want a phone service that doesn’t require an engineering degree. It even offers a hardware-based home phone option, because sometimes the internet fails and people get nostalgic for the days when phones had actual buttons. It’s been around since 2004, which makes it the plucky underdog compared to 8x8, but it compensates by offering free VoIP for home users—because nothing wins hearts faster than the word “free.”
See also: Top 10 Business Phone systems
